Customer Service Team Member

Moores Animal Feeds; Ballymena; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-established animal feed company in Northern Ireland is seeking a customer service/sales ledger team member. The ideal candidate should have GCSE Maths and English or equivalent, and/or 3 years' experience in a similar role. Responsibilities include processing orders and interacting with customers. This position offers opportunities for growth within a small, busy office team.

Qualifications

• 3 years' experience in a similar role.
• Ability to build strong working relationships with customers and team members.
• Meticulous attention to detail and high degree of accuracy.

Responsibilities

• Interacting with customers and team members.
• Processing customer orders.
• Dispatching and sales invoicing.

Skills

Customer Service

Sales Ledger

Strong interpersonal and communication skills

Education

GCSE Maths and English (or equivalent) at grade C or above

Tools

MS Office packages

Job description

Overview

Moore's Animal Feeds Ltd is a well-established company in the animal feed industry, situated in the picturesque countryside close to Slemish. We have a strong reputation for providing quality products to a large customer base across NI. We are currently seeking a customer service / sales ledger team member, to complement our small busy office team.

Responsibilities

• Interacting with customers and team members, in person and on the telephone, the customer service team member will be responsible for;
• Processing customer orders
• Dispatching and sales invoicing
• Cash allocations
• End of month procedures (statement production)
• General office duties

Qualifications

• GCSE Maths and English (or equivalent) at grade C or above

OR

• 3 years\' experience in a similar role
• Strong interpersonal and communication skills, both verbal and written
• Ability to build strong working relationships with customers and team members
• Meticulous attention to detail and high degree of accuracy
• Highly numerate
• Competent in the use of MS Office packages

How to apply

If you meet the above criteria and would love a new challenge with the opportunity to grow and develop in a customer/ finance role - please click apply now below and upload a copy of your CV

Closing date - 2nd October 2025

Moore\'s Animal Feeds Ltd is an equal opportunities employer

Skills

• Customer Service
• Sales Ledger
• Service