Customer Service Team Leader - Ringwood - up to £30,000

Bond Williams Limited; New Forest; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Customer Service Team Leader to enhance customer relationships and ensure smooth onboarding for new clients. The ideal candidate should be energetic and motivated, with experience in team leadership and customer service. The role offers a competitive salary of up to £30,000 and focuses on team performance in a customer-centric environment.

Qualifications

• Energetic and motivated individual with a customer-focused mindset.
• Experience in leading a team and ensuring high performance.

Responsibilities

• Lead and motivate the team, ensuring high performance and engagement.
• Monitor SLAs, TATs, and customer portals.

Job description

Customer Service Team Leader - Ringwood - up to £30,000

Our client is looking for an energetic, motivated, and customer-focused Customer Service Team Leader to strengthen relationships with existing customers and ensure a smooth onboarding experience for new ones.

Key Responsibilities

• Lead and motivate the team, ensuring high performance and engagement.
• Monitor SLAs, TATs, and customer portals to ensu...