Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Wakefield; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service Supervisor to enhance their vibrant team in Wakefield. In this pivotal role, you will ensure exceptional customer experiences while coaching and developing your team. Your leadership will foster a positive environment, driving operational excellence and financial performance. With opportunities for growth and competitive pay, this position is ideal for someone passionate about hospitality and team support. Join a workplace that values individuality and excellence, and make a meaningful impact in the dining experience.

Benefits

Competitive pay

Tips

Benefits

Opportunities for growth

Qualifications

• Passionate about customer service and team support.
• Experience in hospitality or customer service roles.
• Strong leadership and communication skills.

Responsibilities

• Support the management team in daily operations.
• Coach and develop team members.
• Ensure high standards of customer service.

Skills

Customer Service

Leadership

Communication

Hospitality Experience

Flexibility

Job description

**Job Title:** Customer Service Supervisor (Hiring Immediately), Wakefield

Client:

wagamama

Location:

Wakefield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Customer Service Supervisor | Wakefield Wagamama

We are looking for a passionate Customer Service Supervisor to join our team at Wagamama Wakefield. In this role, you will support the front of house team, ensuring excellent customer service and a positive dining experience. You will assist in coaching and developing team members, supporting restaurant operations, and maintaining high standards of service.

Responsibilities include:

• Supporting the management team in daily operations
• Coaching and developing team members
• Ensuring high standards of customer service
• Assisting in shift planning and team scheduling
• Supporting financial performance and cost control
• Creating a positive and inclusive environment for guests and staff

Qualifications and Skills:

• Passionate about customer service and team support
• Experience in hospitality or customer service roles
• Strong leadership and communication skills
• Ability to support and motivate a team
• Flexibility to work various shifts, including weekends and evenings

Join us and be part of a vibrant team that celebrates individuality and excellence. We offer competitive pay, tips, benefits, and opportunities for growth.