Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Chesterfield; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player is seeking a dedicated Front of House Manager to lead their team in a vibrant restaurant environment. This role emphasizes the importance of individuality and teamwork, creating a welcoming atmosphere for both guests and staff. As a leader, you will coach and develop your team while ensuring operational excellence and financial performance. With a range of attractive perks including flexible hours, bonus opportunities, and industry-leading family-friendly policies, this position offers a unique chance to thrive in a dynamic setting. Join a company that values personality and celebrates success!

Benefits

Weekly pay and share of tips

Access to earnings before payday

£1000 annual bonus opportunity

Flexible hours

Free food on shift

50% off outside work

Family-friendly policies

Pension schemes

Gym memberships

Long service awards

Qualifications

• Passionate leader dedicated to fostering a welcoming atmosphere.
• Experience in shift planning and management.

Responsibilities

• Coaching and developing team members to uphold high standards.
• Driving restaurant performance and achieving excellent results.

Skills

Team Leadership

Shift Planning

Labor Management

Financial Performance Understanding

Job description

**Job Title:** Customer Service Supervisor (Hiring Immediately), Chesterfield

Client:

Wagamama

Location:

Chesterfield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Front of House Manager | Location: York Designer Outlet | Full Time

Please note, this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).

At Wagamama, we celebrate individuality and diversity, valuing personality over perfection. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to lead our team and create a positive environment for guests and staff alike.

The Role:

As a Front of House Manager, you will be a passionate leader dedicated to fostering a welcoming atmosphere for guests and team members. Your responsibilities include coaching and developing your team, driving restaurant performance, and achieving excellent results.

We are looking for someone who:

• Is passionate about supporting and developing their team to uphold high standards
• Has experience in shift planning and management to ensure proper coverage
• Understands labor management, rotas, and financial performance
• Loves celebrating team successes and recognizes individual motivations

What We Offer:

• Weekly pay and a share of tips
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support side projects
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Opportunity to try new menus first
• Wagamama parties and VIP guest events
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension schemes, holiday allowances, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama:

Wagamama is proud to be part of the Disability Confident scheme.

Note: As this role is based at an airport, successful applicants must apply for an airport pass (paid for by Wagamama). This process requires five years of continuous references and a DBS check. If a pass cannot be obtained, alternative vacancies nearby will be considered.

*100% of tips go to our teams. Tips are discretionary and vary by restaurant. They are not considered wages and are not guaranteed.