Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Lincoln; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a passionate Customer Service Supervisor to join their Lincoln team. This role is pivotal in ensuring excellent customer service and leading the front of house operations. You will assist in managing daily restaurant activities, train team members, and maintain health and safety standards. With competitive pay, flexible hours, and career development opportunities, this position offers a chance to create a positive environment for both guests and team members. If you thrive in a dynamic setting and have a knack for leadership, this opportunity is perfect for you.

Benefits

Flexible hours

Staff discounts

Career development opportunities

Tips

Qualifications

• Previous experience in a supervisory role within hospitality or customer service.
• Excellent communication and leadership skills.

Responsibilities

• Supporting the front of house team to provide outstanding customer service.
• Training and developing team members.

Skills

Customer Service

Leadership

Communication

Problem Solving

Job description

**Job Title:** Customer Service Supervisor (Hiring Immediately), Lincoln

Client:

Wagamama

Location:

Lincoln, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Customer Service Supervisor | Lincoln

Wagamama is seeking a passionate Customer Service Supervisor to join our team in Lincoln. This role involves supporting the front of house operations, ensuring excellent customer service, and leading our team to deliver an exceptional dining experience.

Responsibilities include:

• Supporting the front of house team to provide outstanding customer service
• Assisting in managing daily restaurant operations
• Training and developing team members
• Ensuring health and safety standards are maintained
• Supporting the management team in achieving restaurant targets

Requirements:

• Previous experience in a supervisory role within hospitality or customer service
• Excellent communication and leadership skills
• Ability to work under pressure and handle customer concerns effectively
• EU work permit is required

We offer competitive pay, tips, flexible hours, staff discounts, and career development opportunities. Join us in creating a positive environment for our guests and team members alike.