Customer Service Supervisor (Hiring Immediately)

JR United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Customer Service Supervisor in Nottingham, where you will play a crucial role in enhancing customer experiences and leading your team to success. This position offers you the opportunity to develop your leadership skills while ensuring high standards of service and operational excellence. You will be responsible for daily operations, staff training, and maintaining health and safety standards, all within a fast-paced and rewarding environment. If you are passionate about customer service and ready to take on a leadership role, this is your chance to shine in a vibrant workplace.

Benefits

Competitive Pay

Career Progression Opportunities

Benefits Package

Qualifications

• Previous experience in customer service or supervisory roles.
• Excellent communication and leadership skills.

Responsibilities

• Support the management team in daily operations.
• Lead and motivate team members to deliver exceptional customer service.

Skills

Customer Service

Leadership

Communication

Problem-Solving

Flexibility

Education

Experience in Customer Service

Supervisory Experience

Job description

The provided job description contains relevant information but is poorly formatted and somewhat inconsistent in structure. It mixes different roles and locations, which causes confusion. Here is a refined version that focuses solely on the 'Customer Service Supervisor' role at Wagamama in Nottingham, removing unrelated content and improving clarity:

Customer Service Supervisor (Hiring Immediately) - Nottingham

Client: Wagamama

Location: Nottingham, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

We are looking for a motivated Customer Service Supervisor to join our team in Nottingham. In this role, you will support the restaurant's daily operations, ensure excellent customer service, and lead the team by example. Your responsibilities will include supervising staff, maintaining high standards of service, and assisting with training and development.

Responsibilities include:

• Supporting the management team in daily operations
• Leading and motivating team members to deliver exceptional customer service
• Assisting with staff training and development
• Ensuring health and safety standards are maintained
• Handling customer inquiries and complaints professionally

Qualifications:

• Previous experience in customer service or supervisory roles
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment
• Flexibility to work various shifts

We offer competitive pay, benefits, and opportunities for career progression. If you are passionate about delivering great service and leading a team, we would love to hear from you.