Customer Service Superstar — Fun Center (Flexible Hours)

Tenpin - Glenrothes; Glenrothes; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Retailer discounts

Best Doctors

Free Bowling

Free Food

Enhanced leave

Medicash health care

Employee assistance programme

Free counselling

Life assurance

Long service awards

Recommend a Friend

Spot rewards

Job summary

Tenpin is seeking a Customer Service Assistant in Glenrothes to deliver an excellent visitor experience across reception bookings and enquiries. You’ll help identify sales opportunities and host events, serving food and drinks while ensuring the centre remains welcoming and well-run.

You’ll work across Laser Arena, Escape Rooms, karaoke rooms and children's parties. The role requires energy, confidence and a focus on first-class service, with flexibility for evenings and weekends.

Qualifications

• Customer service experience or strong interpersonal skills.
• Excellent communication and a 'nothing is too much trouble' attitude.
• Fully flexible, including evenings and weekends.
• Energetic, confident and friendly in customer interactions.

Responsibilities

• Manage reception bookings and answer enquiries to ensure a smooth visitor flow.
• Identify sales opportunities and help host events and activities.
• Serve food and drinks and keep the centre clean, welcoming and running smoothly.

Job description

Tenpin is seeking a Customer Service Assistant in Glenrothes to deliver an excellent visitor experience across reception bookings and enquiries. You’ll help identify sales opportunities and host events, serving food and drinks while ensuring the centre remains welcoming and well-run.

You’ll work across Laser Arena, Escape Rooms, karaoke rooms and children's parties. The role requires energy, confidence and a focus on first-class service, with flexibility for evenings and weekends.