Customer Service Scheduler - Call Centre Admin (Office)

R9 Recruitment Ltd; Dartford; On-site; GBP 22,000 - 26,000; Full time

Job summary

A recruitment agency is seeking a Call Centre Administrator in Dartford, UK. This role involves being the first point of contact for customers, ensuring excellent service while managing scheduling, calls, and administration. Candidates should have experience in admin or customer service, preferably within social housing or construction, alongside strong communication skills. The position offers an hourly rate of £16.50 and up to £26,000 after 12 weeks upon transitioning to permanent. Benefits include pension, life assurance, and generous holiday. It's an office-based position with immediate start.

Benefits

Pension

Life assurance

28 days holiday (rising to 33)

Enhanced family-friendly leave

Discounts hub

Virtual GP

EAP

Bike2Work

Qualifications

• Experience in admin or customer service, preferably in social housing or construction.
• Must have strong communication and organisational skills.
• Proficiency in Outlook and Excel is essential.

Responsibilities

• Act as the first point of contact for customers.
• Schedule jobs, handle calls, and raise appointments.
• Complete admin tasks accurately.

Skills

Admin/customer service experience

Strong communication skills

Organisational skills

Proficiency in Outlook

Proficiency in Excel

Job description

A recruitment agency is seeking a Call Centre Administrator in Dartford, UK. This role involves being the first point of contact for customers, ensuring excellent service while managing scheduling, calls, and administration. Candidates should have experience in admin or customer service, preferably within social housing or construction, alongside strong communication skills. The position offers an hourly rate of £16.50 and up to £26,000 after 12 weeks upon transitioning to permanent. Benefits include pension, life assurance, and generous holiday. It's an office-based position with immediate start.