Customer Service & Sales Admin Specialist

Enersys; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global leader in energy solutions seeks an administrative professional in Manchester. This role supports sales and service teams, manages key contracts, oversees invoicing, and handles data in Salesforce and SAP. Ideal candidates have strong communication skills, a customer-focused mindset, and experience in sales and service. Knowledge of Microsoft Office and relevant software is a plus. Join a dynamic team and contribute to a thriving business committed to equal opportunity.

Qualifications

• Experience in customer service is essential.
• Ability to interact and communicate effectively.
• Basic skills in Microsoft Excel and Word required.

Responsibilities

• Provide admin support in managing Linde Co-op calls and communications.
• Manage smaller topping contracts planned for transition to Manchester.
• Oversee scrap collections and calculate rebates offered.
• Regular maintenance of outstanding service invoicing.
• Support sales team in Salesforce and quotations.
• Provide holiday cover for admin and customer service roles.
• Collect and input data for service reports.
• Create and manage sales orders in SAP.

Skills

Good communication skills

Experience in sales and service

Customer-focused mindset

Ability to work in a team and individually

Tools

Salesforce (FS360)

SAP

Microsoft Excel

Microsoft Word

Job description

A global leader in energy solutions seeks an administrative professional in Manchester. This role supports sales and service teams, manages key contracts, oversees invoicing, and handles data in Salesforce and SAP. Ideal candidates have strong communication skills, a customer-focused mindset, and experience in sales and service. Knowledge of Microsoft Office and relevant software is a plus. Join a dynamic team and contribute to a thriving business committed to equal opportunity.