Customer Service Representative (mobile)

Brook Street; City Of London; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A leading food services company is looking for a Permanent Customer Service Representative to maintain coffee and vending machines starting from home. Responsibilities include cleaning, refilling machines, and providing excellent customer service while driving a company van. Candidates must have a UK manual driving licence and a positive attitude. The role offers a starting salary of £28,500 - £30,000, with additional performance-based bonuses and benefits like a company car and full mileage coverage.

Benefits

Company van and phone provided

Quarter performance-based bonus

All fuel costs covered

Qualifications

• Full, clean UK manual driving licence required.
• Ability to pass a DBS check.
• Comfortable with working independently and managing your own schedule.

Responsibilities

• Working from home and visiting customer sites to maintain machines.
• Collecting and recording cash from machines accurately.
• Delivering friendly, professional service.

Skills

Customer service skills

Attention to detail

Reliability

Positive attitude

Job description

Permanent Customer Service Representative (mobile)
Location: London
Salary: £28,500 - £30,000 + ? Quarterly Bonus + ? Company Bonus
Perks: Company Car & Full Mileage Provided

About the Company

A super successful food services company with a track record of success. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a Customer Service representative to join their team.

What You Will Be Doing

• Working 5am - 2pm, Monday to Friday, starting and ending at your home (no need to head to the office first!)
• Visiting customer sites to clean, refill, and maintain coffee and vending machines
• Making sure everything looks great, works perfectly, and is stocked with fresh products
• Handling minor repairs and reporting any bigger issues
• Using an easy system to log your tasks and keep things running smoothly
• Collecting and recording cash from machines accurately
• Delivering friendly, professional service with a smile

What You Will Need to Succeed

• A full, clean UK manual driving licence (you'll be driving a company van)
• Being comfortable working 5am - 2pm, Monday to Friday
• Ability to pass a DBS check (we'll help with this)
• A positive attitude and great customer service skills
• Attention to detail and reliability
• Comfortable working independently and managing your own schedule

Benefits

• £28,500 - £30,000 starting salary
• Quarter performance-based bonus & annual company-performance bonus
• Company van and phone provided
• All costs related to parking permits at your home covered
• All fuel costs covered from the second you leave home, to when you return home
• Full training and ongoing support
• 20 days paid holiday (plus bank holidays), increasing with service
• Internal development & progression
• Be part of a friendly, supportive team that values what you do

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.