Customer Service Manager — Flexible Work & Growth

Wendy's; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A popular fast-food chain seeks a Customer Service Manager to engage customers positively while ensuring excellent service. Key responsibilities include managing customer interactions with confidence and traveling to different locations as needed. Applicants should possess outstanding customer service skills, attention to detail, and the ability to work well under pressure. This role offers opportunities for career progression and a supportive work environment that values diversity and inclusivity.

Benefits

Free meals while working

Discounts on shift

Opportunities for career progression

Qualifications

• Skills in customer service and effective communication.
• Attention to detail and ability to work well with others.
• Sensitivity to customer needs and active listening skills.

Responsibilities

• Handle customer interactions with confidence and a friendly demeanor.
• Travel to other Wendy's locations as needed.
• Remain on your feet during the shift.

Skills

Customer service skills

Attention to detail

Teamwork

Sensitivity and understanding

Active listening skills

Excellent verbal communication skills

Ability to work under pressure

Job description

A popular fast-food chain seeks a Customer Service Manager to engage customers positively while ensuring excellent service. Key responsibilities include managing customer interactions with confidence and traveling to different locations as needed. Applicants should possess outstanding customer service skills, attention to detail, and the ability to work well under pressure. This role offers opportunities for career progression and a supportive work environment that values diversity and inclusivity.