Customer Service Executive - Manufacturing Machinery

Control Recruitment Solutions Ltd; Stretford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A packaging machinery company in Stretford is seeking a Customer Service Executive. This role involves building customer relationships, managing sales inquiries, and creating quotes. Candidates should be proactive, target-driven, and possess good communication skills. Experience with packaging or manufacturing machinery is a plus. The compensation is negotiable with commission, pension, and holiday benefits.

Benefits

Commission

Pension

Holidays

Qualifications

• Understanding of packaging or manufacturing machinery is advantageous.
• Proactive and able to communicate effectively, both verbally and in writing.

Responsibilities

• Building relationships with manufacturing customers to sell products.
• Visiting customers and managing a database for sales opportunities.
• Creating and generating quotes based on customer needs.

Skills

Good communication skills

Proactive and target driven

Competent with IT and CRM systems

Tools

Sage

MS Office

Excel

Job description

Customer Service Executive - Food Packaging

Location: Trafford Park

Salary: Negotiable + commission + pension + holidays

Hours: Monday to Friday

An exciting opportunity has arisen to join a very stable & profitable packaging machinery company established over 30 years. An opportunity to make a difference this is a key role in a small business with a friendly and relaxed culture.

The Job:

• The company have sold and installed hundreds of machines into a wide range of manufacturers over the last 30 years.
• Contact manufacturing customers old and new to build relationships and sell additional products and services.
• Make enquiries about new machinery sales or upgrades, repairs and servicing of existing machinery, spare parts or extras.
• A target driven and commission based role.
• Work through the customer database as well as adding to, updating and improving.
• Create and generate quotes.
• Visit and get to know customers.
• Take part in monthly sales and management meetings.

The Person:

• Proactive, target driven with good communication skills - verbal and written.
• Understanding packaging machinery or / and manufacturing machinery and equipment would be a real advantage.
• An integral role in a small company and a real opportunity to be an instrumental part of the company and to make a difference.
• Competent with IT and CRM systems - eg Sage, order processing, MS Office, Excel etc

To apply please send CV to Tim Fawcett or call the Control Recruitment Solutions office.