Customer Service Executive: Fast-Paced Impact

UBT; Alton; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading specialist in construction materials is seeking a Customer Service Executive in Alton. You'll excel in ensuring customer satisfaction through efficient order processing and effective communication. The role offers a salary between £30,000 and £37,000, along with a profit-related bonus and benefits including 21 days of holiday, a pension scheme, and a collaborative work culture. This position requires a proven track record in customer service and the ability to thrive under pressure.

Benefits

21 days holiday + bank holidays

Pension scheme

Free refreshments in the kitchen

Qualifications

• Proven experience in a customer service orientated role in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proactive and able to solve problems effectively.

Responsibilities

• Process customer orders accurately and efficiently.
• Maintain communication with customers to ensure a seamless experience.
• Log interactions in the CRM system for follow-up.

Skills

Customer service experience

Strong communication skills

Problem-solving attitude

Attention to detail

Ability to work under pressure

Professional telephone manner

Team spirit

Job description

A leading specialist in construction materials is seeking a Customer Service Executive in Alton. You'll excel in ensuring customer satisfaction through efficient order processing and effective communication. The role offers a salary between £30,000 and £37,000, along with a profit-related bonus and benefits including 21 days of holiday, a pension scheme, and a collaborative work culture. This position requires a proven track record in customer service and the ability to thrive under pressure.