Customer Service Executive

5Q Consultancy; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic business in Guildford is seeking a Customer Service Executive. The role requires excellent communication skills and the ability to manage your own schedule effectively. Responsibilities include taking calls, monitoring data, and ensuring compliance with documents. The candidate should have strong multitasking abilities and thrive under tight deadlines. This position offers a fantastic opportunity to progress in an administration career with a forward-thinking company.

Responsibilities

• Take incoming calls to assist with queries.
• Monitor data to ensure information is kept up to date.
• Arrange documents and ensure compliance.
• Assist the team and answer calls.

Skills

Strong written and spoken communication skills

Proven multi-tasking skills

Excellent computer literacy

Attention to detail

Ability to thrive under tight deadlines

Calm and professional approach

Time management skills

Strong administrative skills

Flexible approach

Ability to manage your own day

Job description

Customer Service Executive

Guildford

£24,000

A fantastic opportunity to join a dynamic business , who due to a continued growth period are looking for a dedicated individual to join a busy service team.

You will be fully responsible for your own schedule and time management will be vital to be successful in this role.

Main duties

• Take incoming calls with the view to answer and queries
• Monitoring data to ensure all information is kept upto date
• Arranging documents and ensuring it is compliant
• Assisting the team and answering calls.

Required skills

• Strong written and spoken communication skills
• Proven at multi-tasking skills
• Excellent computer literacy
• Attention to detail
• Thrive in working to tight deadlines
• A calm and professional approach
• Time management skillsStrong administrative skills
• A flexible approach
• Ability to manage your own day.

This is a fantastic opportunity to progress your administration career and work for a forward thinking company.