Customer Service Executive

Brook Street; Edenbridge; On-site; GBP 28,000; Full time

Job summary

A leading employment agency is seeking a Customer Service Executive to join a dynamic team in Edenbridge. This hybrid position requires a proactive, customer-focused individual who can thrive in a fast-paced environment. Responsibilities include processing customer orders and ensuring communication with customers. The ideal candidate will be self-motivated, have a good telephone manner, and be comfortable using Microsoft software.

Qualifications

• Customer-focused, self-motivated, with a good telephone manner.
• Comfortable using Microsoft software.
• Able to work to tight deadlines and make decisions under pressure.

Responsibilities

• Act as the customers' internal point of contact.
• Process customer orders.
• Ensure customers are kept informed regarding their products.
• Assist with internal administration.

Skills

Customer-focused attitude

Proactivity

Good telephone manner

Ability to work under pressure

Tools

Microsoft Office

Job description

Salary: £28,000 circa
Hours: 8am-5pm Monday - Friday, 1hr lunch
This is a hybrid position (1 day per week working from home, 4 days in the office)

Are you a proactive, customer-focused individual who thrives in a fast-paced environment? My client is looking for a Customer Service Executive to join it's dynamic and growing team.

Your duties within this role will include:
- Acting as the customers' internal point of contact, ensuring customers' requirements are met
- Processing customer orders
- Ensuring customers are kept informed regarding their products
- Helping out with internal administration

You will be customer focused, self-motivated, a good telephone manner, comfortable using Microsoft and able to work to tight deadlines and make decisions under pressure.

If you would like to apply for the role then send your CV today!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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