Customer Service Exec – Temp to Perm, Overtime Sat

Jobs.co.uk; Wolverhampton; On-site; GBP 16,000 - 23,000; Full time

Job summary

Jobs.co.uk in Wolverhampton is seeking a Customer Service Executive to join a small 12-person office at a waste removal company. The role is full-time and temporary with potential to become permanent, working Mon-Fri 8:00am-4:30pm, with a 1-hour unpaid lunch break and paid overtime on Saturdays when trained.

You will handle enquiries, resolve issues and maintain high service standards, using strong communication and confidence to manage a varied workload in a busy customer service environment.

Qualifications

• Excellent customer service and communication skills required.
• Professional, hardworking and reliable.
• Confident and professional approach when dealing with customers.
• Good people skills and ability to work in a small team.

Responsibilities

• Handle customer service calls relating to waste removal
• Take bookings
• Deal with pricing enquiries
• Handle general enquiries and customer queries
• Resolve complaints and disputes
• Deal with trade waste contracts and related calls
• Respond to emails regarding bookings, enquiries, queries and disputes
• Provide a professional, helpful and efficient service to customers

Skills

Customer service

Communication

Professionalism

Teamwork

Office environment

Job description

Jobs.co.uk in Wolverhampton is seeking a Customer Service Executive to join a small 12-person office at a waste removal company. The role is full-time and temporary with potential to become permanent, working Mon-Fri 8:00am-4:30pm, with a 1-hour unpaid lunch break and paid overtime on Saturdays when trained.

You will handle enquiries, resolve issues and maintain high service standards, using strong communication and confidence to manage a varied workload in a busy customer service environment.