Customer Contact Centre Advisor – Immediate Start

Pertemps Wolverhampton Temps; Rotherham; On-site; GBP 19,000 - 23,000; Full time

Job summary

Pertemps Wolverhampton Temps is seeking a Customer Contact Centre Advisor to join a busy logistics and distribution operation in Wolverhampton. The role is full-time, 37.5 hours per week, with shifts across 06:00–22:00 and five days out of seven, including weekends, at £14.21 per hour.

You will handle customer enquiries by phone, log details in IT systems, and deliver professional service. Strong communication skills and a confident telephone manner are essential, with flexibility to cover

Qualifications

• Previous customer service experience
• Excellent telephone manner and communication skills
• Good IT skills and confidence using computer systems
• Ability to remain calm and professional when dealing with customers
• Good attention to detail and accurate data entry
• Ability to work effectively in a busy environment
• Flexible approach to working hours and business requirements
• Must be available to work any 5 days out of 7; weekend work may be required

Responsibilities

• Handle customer enquiries by telephone and provide a professional service.
• Use computer systems to accurately record and update customer details.

Skills

Customer service

Telephone skills

IT skills

Calm under pressure

Attention to detail

Busy environment

Flexible hours

Weekend availability

Job description

Pertemps Wolverhampton Temps is seeking a Customer Contact Centre Advisor to join a busy logistics and distribution operation in Wolverhampton. The role is full-time, 37.5 hours per week, with shifts across 06:00–22:00 and five days out of seven, including weekends, at £14.21 per hour.

You will handle customer enquiries by phone, log details in IT systems, and deliver professional service. Strong communication skills and a confident telephone manner are essential, with flexibility to cover