Customer Service & Events Host - Flexible Hours & Perks

Tenpin Ltd; Cranfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment operator in the UK is seeking a Customer Service Assistant to deliver an excellent customer experience. You'll manage reception bookings, identify sales opportunities, host events, and maintain cleanliness in various departments including the Laser Arena and karaoke rooms. Applicants should be determined and enthusiastic, with strong customer service skills and a flexible schedule. Benefits include employee discounts and opportunities for career development.

Benefits

Retailer discounts

Free bowling for family and friends

Free food for shifts over 6 hours

Enhanced parental leave

Employee Assistance Programme

Long service awards

Spot rewards

Qualifications

• Determined and enthusiastic self-starter who thrives in a fast-paced environment.
• Proven excellent customer service with a positive attitude.
• Fully flexible schedule including evenings and weekends.

Responsibilities

• Manage reception bookings and respond to customer enquiries.
• Identify sales opportunities and upsell services.
• Host events across departments and facilitate activities.
• Maintain cleanliness and assist in food & drink preparations.

Skills

Customer service skills

Communication skills

Flexibility

Team player

Attention to detail

Job description

A leading entertainment operator in the UK is seeking a Customer Service Assistant to deliver an excellent customer experience. You'll manage reception bookings, identify sales opportunities, host events, and maintain cleanliness in various departments including the Laser Arena and karaoke rooms. Applicants should be determined and enthusiastic, with strong customer service skills and a flexible schedule. Benefits include employee discounts and opportunities for career development.