Customer Service & Events Host at a Fun Center

Tenpin Ltd; Redditch; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounts

Best Doctors

Free bowling

Free food

Maternity leave

Paternity leave

Adoption leave

Health cash back

Employee assistance program

Counselling

Job summary

Tenpin Ltd in Redditch is seeking a Customer Service Assistant to create a warm, welcoming experience across reception bookings, enquiries, events, food and drink service, and general centre upkeep.

You will work across departments from Laser Arena to Escape Room experiences, karaoke, and children's parties, staying flexible for evenings and weekends and delivering exceptional service every day.

Qualifications

• Determined and enthusiastic, able to work in a fast-paced environment.
• Excellent customer service, communication skills, and a "nothing is too much trouble" attitude.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player, with good attention to detail.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and answering enquiries.
• Identify sales opportunities and hosting events, serving food and drinks, and keeping the centre clean and welcoming.
• Work across departments, including Laser Arena, Escape Room experiences, karaoke rooms and children's parties.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Tenpin Ltd in Redditch is seeking a Customer Service Assistant to create a warm, welcoming experience across reception bookings, enquiries, events, food and drink service, and general centre upkeep.

You will work across departments from Laser Arena to Escape Room experiences, karaoke, and children's parties, staying flexible for evenings and weekends and delivering exceptional service every day.