Customer Service & Events Host — Fun Family Centre

Tenpin; Manchester; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Retailer discounts

Free bowling for family and friends

Free food

Enhanced Maternity, Paternity, Adop

Job summary

Tenpin in Manchester is looking for a Customer Service Assistant to deliver an exceptional guest experience. You will manage reception bookings, answer queries, identify sales opportunities, host events, serve food and drinks, and maintain a clean, welcoming centre.

The role spans across Laser Arena, Escape Rooms, karaoke rooms and children's parties. You should be energetic, proactive and confident in customer interactions, with a strong focus on service.

Qualifications

• Experience in fast-paced environments.
• Strong customer focus and proactive attitude.
• Willing to work evenings and weekends.
• Confident in handling inquiries and bookings.

Responsibilities

• Manage reception bookings and enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep areas clean.
• Work across Laser Arena, Escape Room, Karaoke and parties.

Skills

Customer service

Excellent communication

Flexible

Team player

Job description

Tenpin in Manchester is looking for a Customer Service Assistant to deliver an exceptional guest experience. You will manage reception bookings, answer queries, identify sales opportunities, host events, serve food and drinks, and maintain a clean, welcoming centre.

The role spans across Laser Arena, Escape Rooms, karaoke rooms and children's parties. You should be energetic, proactive and confident in customer interactions, with a strong focus on service.