Dynamic Customer Service Host at a Fun Center

Tenpin Ltd; Coventry; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Discounts

Free bowling

Free food

Life assurance

On the spot rewards

Job summary

Tenpin Ltd in Coventry is hiring a Customer Service Assistant to deliver an excellent guest experience at our entertainment venue. You will manage reception bookings, answer enquiries, and help host events across Laser Arena, Escape Rooms, karaoke rooms, and birthday parties.

We offer a fun, energetic team environment with flexible hours, including evenings and weekends. Starting wage is minimum wage, with increases as skills grow; training provided to help you shine.

Qualifications

• Determined, enthusiastic, and able to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean.
• Support across departments, including Laser Arena, Escape Rooms, karaoke, and parties.

Skills

Customer service

Communication skills

Team player

Flexible hours

Job description

Tenpin Ltd in Coventry is hiring a Customer Service Assistant to deliver an excellent guest experience at our entertainment venue. You will manage reception bookings, answer enquiries, and help host events across Laser Arena, Escape Rooms, karaoke rooms, and birthday parties.

We offer a fun, energetic team environment with flexible hours, including evenings and weekends. Starting wage is minimum wage, with increases as skills grow; training provided to help you shine.