Customer Service & Events Assistant at a Fun Centre

Harri

Warwick

On-site

GBP 18,000 - 24,000

Full time

12 days ago

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Benefits offered by this job

Retailer discounts

Best Doctors

Free bowling

Free meals

Enhanced parental leave

Health care cashback

Employee assistance

Free counselling

Life assurance

Long service awards

Recommend a friend

Spot rewards

Job summary

Tenpin in Warwick is hiring a Customer Service Assistant to deliver outstanding guest experiences. You will manage reception bookings, handle enquiries, host events, and serve food and drinks while ensuring a clean, welcoming centre.

The role spans Laser Arena, Escape Rooms, karaoke, and children's parties, offering variety and daily new challenges. You should be energetic, proactive and customer-focused, with flexible availability including evenings and weekends to fit a fast-paced, fun

Qualifications

Confident, energetic and proactive when interacting with guests.
Strong communication skills with a positive, can-do approach.
Fully flexible schedule including evenings and weekends.
Approachable, helpful and well-organised with attention to detail.

Responsibilities

Provide an excellent customer experience by managing reception bookings and enquiries.
Host events, serve food and drinks, and keep the centre clean and welcoming.
Work across Laser Arena, Escape Room, karaoke rooms and kids’ parties.
Be efficient, proactive and focused on outstanding service.