Guest Experience Assistant – Fun Center & Events

Harri; Sefton; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Retail discounts

Free bowling for family

Free food

Enhanced parental leave

Health care cash back

Employee assistance

Free counselling

Life assurance 2x

Long service awards

Referral bonus

Spot rewards

Career development opportunities

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to join our lively team. You will manage reception bookings, answer enquiries, host events, serve food and drinks, and help keep the centre welcoming and running smoothly.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke rooms—staying proactive, friendly, and focused on delivering great customer experiences, including evenings and weekends.

Qualifications

• Customer service experience preferred.
• Comfortable in a fast-paced environment.
• Flexible shifts including evenings and weekends.
• Must be over 16 years old.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean.
• Collaborate across departments (Laser Arena, Escape Rooms, karaoke).
• Provide a friendly and proactive customer experience.

Skills

Determined

Customer service

Communication

Flexible

Team player

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to join our lively team. You will manage reception bookings, answer enquiries, host events, serve food and drinks, and help keep the centre welcoming and running smoothly.

You’ll work across departments—from Laser Arena to Escape Rooms and karaoke rooms—staying proactive, friendly, and focused on delivering great customer experiences, including evenings and weekends.