Customer Service Coordinator - SAP, Orders & Resolution

The Caraires Consultancy; Binley Woods CP; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Pension contributions (3% employer)

Annual leave from day one

Consultant support

Refer-a-friend bonus (£25 voucher)

Employee of the month

Seasonal gifts

Job summary

The Caraires Consultancy is seeking a Customer Service Coordinator for a temporary ongoing role at their Binley office. You will work full-time (40 hours/week), with a 8am-5pm schedule and occasional 7am-4pm shift.

The role pays £28,288 per year or £13.60 per hour, with responsibilities spanning enquiries, order coordination, and system-based processing. Candidates should have customer service experience, comfort with phone work, solid IT skills, and keen data entry accuracy.

Qualifications

• Experience in a customer service environment, comfortable on the phone.
• Good IT skills and quick to learn new systems.
• Confident multitasker with attention to detail.
• Accurate data entry skills.

Responsibilities

• Answer, record and respond to enquiries in a timely manner.
• Coordinate orders and deliveries across departments to ensure smooth processing.
• Handle purchase orders and ensure compliance with standard procedures.
• Use SAP and internal systems to respond to queries and process orders.

Skills

Customer service

Telephone support

IT skills

Multitasking

Data entry

Tools

SAP

Internal system

Job description

The Caraires Consultancy is seeking a Customer Service Coordinator for a temporary ongoing role at their Binley office. You will work full-time (40 hours/week), with a 8am-5pm schedule and occasional 7am-4pm shift.

The role pays £28,288 per year or £13.60 per hour, with responsibilities spanning enquiries, order coordination, and system-based processing. Candidates should have customer service experience, comfort with phone work, solid IT skills, and keen data entry accuracy.