SAP & Admin Support Coordinator for Service Delivery

Mitie Group plc.; Worthing; On-site; GBP 13,000 - 16,000; Part time

Job summary

Mitie Group plc. in Worthing is seeking a Business Support Co-Ordinator to support the technical co-ordinator and technical supervisor in allocating engineering jobs.

The role includes handling orders in SAP/Coupa, taking customer calls, and ensuring delivery of services to meet customer needs. The position operates part-time with specific hours across Monday to Wednesday at the GSK Worthing Dominion Way site, and carries a salary of £14,276.60 per annum.

Qualifications

• Experience of working in an Administrative / Office environment.
• Experience in Finance - SAP / Coupa highly desirable.
• Organised and process driven with excellent attention to detail.
• Experience with Microsoft Office packages.
• Good written, verbal communication and negotiation skills.
• Team player with ability to lead by example through operation excellence and strong interpersonal skills.

Responsibilities

• Raising, Goods Receipting & accurate allocation of orders in SAP / Coupa.
• Take calls from customers in relation to reactive jobs and general enquiries.
• Ensure the delivery of the services within the Mitie team, ensuring customer requirements are met and their needs anticipated at all times.
• Assist and support the Mitie service lines by performing a range of day-to-day administration duties.
• Responsible for all reactive work order requests received to the helpdesk to ensure they are completed and closed within the contractual KPI's and SLA's.
• Customer communication – keeping the customer informed of progress on their request.
• Ensure all month end reporting is delivered in an accurate and timely manner to the above site Finance Management team.
• Provide day to day services required to support the Post Room functions at GSK Worthing.

Skills

Admin experience

Finance awareness

Attention to detail

Microsoft Office

Communication skills

Interpersonal skills

Tools

SAP

Coupa

Job description

Mitie Group plc. in Worthing is seeking a Business Support Co-Ordinator to support the technical co-ordinator and technical supervisor in allocating engineering jobs.

The role includes handling orders in SAP/Coupa, taking customer calls, and ensuring delivery of services to meet customer needs. The position operates part-time with specific hours across Monday to Wednesday at the GSK Worthing Dominion Way site, and carries a salary of £14,276.60 per annum.