Internal Sales Coordinator: Spare Parts & SAP (Hybrid)

Working Solutions Recruitment; Milton Keynes; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Working Solutions Recruitment is seeking an Internal Sales Coordinator for our reputable client in Milton Keynes. The role combines internal sales support, customer service, order processing and administration, giving ownership of the full customer order journey.

You will work with customers, internal service teams and suppliers from quotation to invoicing, with SAP experience and spare parts order handling essential. Office-based for 6 months, then hybrid (3 days in office, 2 days at home).

Qualifications

• Previous SAP experience essential.
• Experience handling, administering and processing spare parts orders essential.
• Strong order processing and general administrative experience.
• Experience preparing or managing customer quotations.
• Confidence communicating with customers at different levels.
• Good Microsoft Office skills.
• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• The ability to manage multiple priorities and work effectively in a busy environment.
• A proactive, flexible approach and willingness to support the wider team.

Responsibilities

• Preparing quotations for spare parts and modifications and following these up with customers.
• Receiving and processing customer orders, checking them against quotations and issuing order acknowledgements.
• Processing sales orders through SAP from receipt through to invoicing.
• Monitoring outstanding orders and coordinating with relevant teams to ensure deliveries stay on track.
• Managing customer enquiries and providing updates throughout the order process.
• Liaising with internal service teams, technical colleagues and suppliers in the UK and internationally.
• Coordinating transport and shipment requirements, including urgent breakdown orders.
• Maintaining quotation, order and customer activity records in the CRM.
• Working with Credit Control on credit limits, new customer accounts and queries.
• Resolving invoice queries and supporting Finance with spare-parts matters.
• Managing spare parts returns, credits and related documentation.
• Raising purchase orders and obtaining approvals.
• Maintaining import/export documentation and records.
• Monitoring shared inboxes and routing enquiries to the right teams.
• Supporting annual stock takes and wider admin duties as needed.
• Occasionally attending customer/site meetings and internal reviews.
• Helping with picking, packing and shipment for urgent parts.

Skills

Strong order processing

Administrative experience

Customer communication

Attention to detail

Multi-priority management

Tools

SAP

Microsoft Office

Job description

Working Solutions Recruitment is seeking an Internal Sales Coordinator for our reputable client in Milton Keynes. The role combines internal sales support, customer service, order processing and administration, giving ownership of the full customer order journey.

You will work with customers, internal service teams and suppliers from quotation to invoicing, with SAP experience and spare parts order handling essential. Office-based for 6 months, then hybrid (3 days in office, 2 days at home).