Customer Service Administrator

The Caraires Consultancy; Coventry; On-site; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Same hourly rate as permanent from day

3% employer pension contribution

Annual leave accrues from day one

Regular consultant contact

Refer a friend £25 voucher

Employee of the month prize

Seasonal gifts

Job summary

The Caraires Consultancy is seeking a customer service administrator to join on a temporary basis until at least Christmas 2026 in Binley. The role requires office experience, strong attention to detail, and confidence on the phone.

You will work in a fast-paced office, handling orders, queries, data entry, and general admin tasks. Working Monday to Friday with weekly rotational hours between 7am and 5:30pm, this position offers an immediate start and the potential to extend beyond Christmas

Qualifications

• Excellent customer service skills and confidence on the phone.
• Strong admin skills with great attention to detail.
• Reliable and team-focused.
• Proficient with MS Office; SAP advantageous.

Responsibilities

• Provide excellent customer service in a fast-paced office environment.
• Order-taking, receipt, and order input.
• Answer general queries.
• Data entry.
• Respond to issues and order status inquiries.
• Undertake administrative tasks.

Skills

Customer service

Administrative

Team player

MS Office

SAP experience

Reliable

Tools

MS Office

SAP

Job description

Temporary till Christmas (could go on longer) £15 per hour Binley, office based Monday to Friday - weekly rotational hours between 7am and 5.30pm

Our client, a well-known organisation, is looking for a customer service administrator to join them on a temporary basis until at least Christmas 2026. The successful candidate will have some office experience, have great attention to detail and will be confident on the phone.

Key responsibilities:

• Working in a fast-paced office environement, providing excellent customer service
• Order-taking, receipt, order input
• Answering general queries
• Data entry
• Responding to issues and order status enquiries
• Undertake administrative tasks

Requirements for this role:

• Excellent customer service skills - you must be confident over the phone
• Strong admin skills with great attention to detail
• Customer focused
• Can work as part of a team
• Good with systems - MS Office (SAP advantageous)
• Reliable

• (1) We pay the same hourly rate as your permanent equivalent from day one.
• (2) We pay 3% employer contribution towards your pension.
• (3) We pay annual leave as you accrue it from day one.
• (4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
• (5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
• (6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
• (7) We will deliver seasonal gifts as a token of recognition for your hard work.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.