Customer Service Coordinator – Growth & Solutions

MaxAd Fixed Fee Recruitment; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

MaxAd Fixed Fee Recruitment is seeking two Customer Service Coordinators based in Mitcham. This role involves managing inbound and outbound customer enquiries, coordinating bookings, and building strong relationships with customers and suppliers.

The ideal candidate will possess strong organizational skills and a customer-centric approach, ensuring top-notch service delivery. Full training and career development opportunities are included within a supportive and dynamic business environment.

Qualifications

• Previous experience within a customer service, sales support, telesales or office-based coordination role.
• Comfortable handling a high volume of phone-based enquiries.
• Strong written communication and email skills.

Responsibilities

• Handle inbound customer enquiries via phone and email.
• Make outbound calls to suppliers, partners and customers.
• Coordinate services and bookings using the company CRM system.

Skills

Customer service experience

Confident communication

Strong attention to detail

Effective in a fast-paced environment

IT and administration skills

Tools

CRM systems

Job description

MaxAd Fixed Fee Recruitment is seeking two Customer Service Coordinators based in Mitcham. This role involves managing inbound and outbound customer enquiries, coordinating bookings, and building strong relationships with customers and suppliers.

The ideal candidate will possess strong organizational skills and a customer-centric approach, ensuring top-notch service delivery. Full training and career development opportunities are included within a supportive and dynamic business environment.