Customer Service & Business Growth Coordinator

Premier Work Support; Essex; On-site; GBP 21,000 - 28,000; Full time

Job summary

Premier Work Support is seeking a proactive Customer Service & Business Development Coordinator for their Basildon-based client. The role focuses on managing quotations, lead identification, and maintaining strong customer communications while providing sales support and cross-department training.

The successful candidate will join a growing team, receive full training, and have opportunities for development and internal progression. Hours are Monday to Friday, 9am–5pm.

Qualifications

• Previous customer service experience.
• Strong written and verbal communication skills.
• Organised with good attention to detail.
• Confident using Microsoft Office and spreadsheets.
• Proactive approach with an interest in business development.
• Enthusiastic, motivated and seeking a long-term career.

Responsibilities

• Manage customer quotations and follow up on pricing opportunities.
• Maintain communication with customers via email and telephone.
• Manage a shared mailbox, allocate enquiries, and ensure timely action while delivering high levels of service.
• Identify potential customer leads to help grow the client base.
• Create customer rate cards and maintain client-specific spreadsheets.
• Assist with admin and sales support activities.
• Cross-train with other departments to provide cover during holidays and develop broader business understanding.

Skills

Customer service

Communication

Organised

Spreadsheets

Business development

Proactive

Tools

Microsoft Office

Job description

Premier Work Support is seeking a proactive Customer Service & Business Development Coordinator for their Basildon-based client. The role focuses on managing quotations, lead identification, and maintaining strong customer communications while providing sales support and cross-department training.

The successful candidate will join a growing team, receive full training, and have opportunities for development and internal progression. Hours are Monday to Friday, 9am–5pm.