Customer Service Centre Advisor | Growth & Training

Manpower UK Limited; Barnsley; On-site; GBP 26,000; Full time

Job summary

A leading recruitment agency is seeking a full-time Customer Service Centre Advisor in Barnsley to deliver a positive experience for customers over the phone. You will handle customer claims, provide updates, and resolve queries while working in a supportive environment. Key skills include customer service, communication, and teamwork. A competitive salary of £25,800 per annum is offered, along with 25 days of holiday and ongoing training opportunities.

Benefits

25 days holidays plus bank holidays

Bonus opportunities

Excellent benefit package

Ongoing training and career development opportunities

Qualifications

• Experience in customer service or call centre environments is beneficial but not essential.
• Must be able to handle calls professionally and positively.

Responsibilities

• Handle incoming customer claims via telephone.
• Guide customers through the repair process.
• Answer calls and liaise with customers and service providers.
• Provide regular updates and resolve customer queries.
• Carry out additional administrative duties as required.

Skills

Excellent customer service skills

Telephone skills

Organisational skills

Adaptability

Proactivity

Teamwork

Positive attitude

Reliability

Rapport building

Job description

A leading recruitment agency is seeking a full-time Customer Service Centre Advisor in Barnsley to deliver a positive experience for customers over the phone. You will handle customer claims, provide updates, and resolve queries while working in a supportive environment. Key skills include customer service, communication, and teamwork. A competitive salary of £25,800 per annum is offered, along with 25 days of holiday and ongoing training opportunities.