Customer Service Assistant - Manchester, England

Ritz Recruitment; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a temporary Customer Service Advisor in Manchester. You will be the friendly face for a busy student accommodation, ensuring a welcoming environment. Responsibilities include assisting students and visitors, handling inquiries, and arranging deliveries. The ideal candidate will have customer service experience, strong communication skills, and proficiency in Microsoft Office. This role offers £12.21 per hour, starting immediately.

Qualifications

• Experience in customer service or administration is preferred.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• Proactive team player who thrives in a busy environment.

Responsibilities

• Provide professional, friendly support to students, visitors, and contractors.
• Handle enquiries via phone, email, and in person.
• Arrange post, deliveries, and parcels for students.
• Help organise events for the student community.

Skills

Customer service experience

Strong communication skills

Organisational skills

Microsoft Office proficiency

Team player

Tools

CRM systems

Job description

Customer Service Advisor M15

Temporary, £12.21ph

Are you passionate about delivering exceptional customer service and creating a welcoming environment? We’re looking for a Customer Service Advisor to be the friendly face and first point of contact for this busy student accommodation in central Manchester.

In this role, you’ll play a key part in ensuring the smooth day‑to‑day running of our accommodation. From answering queries and supporting move‑ins to arranging parcels post and deliveries!

• Providing professional, friendly support to students, visitors, and contractors.
• Handling enquiries via phone, email, and in person with efficiency and care.
• Arranging post, deliveries and parcels to each and every student.
• Helping organise events that bring the student community together.

What we’re looking for :

• Previous experience in customer service or administration.
• Strong communication skills and a positive, approachable attitude.
• Organisational skills with great attention to detail.
• Confidence using Microsoft Office and CRM systems.
• A proactive team player who thrives in a busy environment.

This is a temporary role to start immediately.

Post your CV now!