Customer Service Assistant - Kincorth, Aberdeen

CJ Lang & Sons Ltd; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail business in Aberdeen is seeking a Customer Service Assistant to enhance their store team. Responsibilities include delivering exceptional customer service, restocking shelves, and promoting offers. Although prior retail experience is preferred, candidates with strong communication skills will receive the necessary training. Flexible hours are available, with benefits like a 10% staff discount. This role is perfect for those looking to join a community-focused team.

Benefits

10% staff discount

Career opportunities

Qualifications

• Previous retail experience in grocery is a plus but not essential.
• Strong communication and customer service skills are required.
• Ability to work flexible hours including mornings, evenings, and weekends.

Responsibilities

• Provide excellent customer service by assisting with inquiries and advice.
• Unpack deliveries and restock shelves promptly.
• Promote and sell offers to customers.
• Serve customers at the 'Food to Go' CJ's counter.
• Maintain store hygiene and compliance with standards.

Job description

Customer Service Assistant – 16 hours – SPAR Kincorth, Aberdeen

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance