Customer Service Assistant (games) - Hyde Park, London

HB Leisure; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment provider is seeking enthusiastic Customer Service Assistants for Winter Wonderland in Hyde Park, London. Responsibilities include managing a games kiosk, engaging with guests, and handling transactions. No prior experience is needed, as full training will be provided. Join this vibrant environment for a memorable winter experience with competitive pay and bonus opportunities.

Benefits

Competitive rates of pay

Daily bonus opportunities

Exclusive access to retail discounts

Full training provided

Qualifications

• Passion for hospitality and creating joyful moments.
• Ability to handle both cash and card transactions.

Responsibilities

• Operate and manage a skilled games kiosk.
• Engage with guests ensuring a memorable experience.
• Handle transactions and prize distribution.

Skills

Outgoing and customer-focused

Clear communication skills

Ability to thrive in fast-paced environments

Job description

Overview

Customer Service Assistant (games) - Hyde Park, London

Join the Magic at Winter Wonderland Hyde Park!

Are you ready to be part of London's most iconic festive experience? HB Leisure is once again bringing the thrill of skilled games to the heart of Winter Wonderland Hyde Park, and we're looking for enthusiastic, energetic individuals to join our team as Customer Service Assistants.

Location: Hyde Park, London

Dates: 13th November 2025 - 1st January 2026

Full Time & Part Time Positions Available!

Responsibilities

• Operate and manage a skilled games kiosk in a high-energy, festive environment
• Engage with guests of all ages, ensuring a fun and memorable experience
• Maintain a warm and welcoming atmosphere throughout the event
• Handle transactions and prize distribution with confidence and cheer

What we're looking for

• Outgoing, customer-focused individuals with a flair for entertainment
• A passion for hospitality and creating joyful moments
• Ability to thrive in a fast-paced, outdoor winter setting
• Ability to handle both cash and card transactions
• Clear communication skills

What’s in it for you

• Exciting Winter Placement Opportunity at one of London\'s most visited seasonal attractions
• Competitive rates of pay
• Daily bonus opportunities
• Exclusive access to retail discounts and wellbeing resources via our Employee Benefits Platform
• Full training provided - no prior experience needed
• Opportunities for future placements across HB Leisure\'s global sites, including USA, Europe, Dubai, Saudi Arabia, Australia and more

Don\'t miss your chance to be part of the festive magic. Apply now and make this winter unforgettable!