Customer Service Assistant

Heart of England Society; Nuneaton and Bedworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local cooperative society is seeking a Customer Service Assistant to join their team in Nuneaton and Bedworth on a fixed-term contract. You will provide excellent customer service, maintain store standards, and engage with the community. The position offers 8 hours per week at a rate of £12.31 per hour, along with benefits such as staff discounts and a generous pension contribution. This role is perfect for someone passionate about retail and community service.

Benefits

Competitive salary

Generous staff discounts

Structured training plan

Pension contribution

Qualifications

• Eager to deliver excellent customer service.
• Ability to create a great atmosphere for customers.
• Passionate about convenience retail.

Responsibilities

• Assist customers in a convenience food store.
• Work alongside team members to enhance customer experience.
• Support community activities and local causes.

Skills

Excellent communication skills

Positive and flexible attitude

Customer service orientation

Job description

We are looking for Customer Service Assistants!

Heart of England Cooperative Society is looking for a Customer Service Assistant to join our growing team in our Bulkington convenience food store on a 6-week fixed‑term contract for 8 hours per week.

About You

As a Customer Service Assistant with the Society, you will be positive and flexible, with a ‘can do’ attitude. A good communicator who is eager to deliver excellent customer service, you will work alongside your team to create a great atmosphere for our customers, making us the ‘go to’ store within our local communities. Your passion for convenience retail and our products will be contagious, as will your ability to always go the extra mile.

Life at The Society

Great Place to Work

At Heart of England Cooperative Society we are a family who want the best for each and every colleague. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development.

First for Customers

We are recognised as the ‘go to’ convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards.

At the Heart of the Community

Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team.

Rewards & Benefits

At the Society we offer a competitive salary of £12.31 per hour and generous staff discounts across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Customer Service Assistant you can be, or Store Manager. The opportunities are endless!