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The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Provide a high-quality service to customers delivered from the workplace, digitally, and includes dealing with orders, payments, offering advice, guidance and support, meet-and-greet, and sales.
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Week: Monday to Friday, 10.00am - 5.00pm.
Expected Duration: 12 Months
Number of Positions Available: 2