Customer Service Apprentice — Start Your Career with NVQ 2

Ee; Forder; On-site; GBP 21,000 - 26,000; Full time

Job summary

A major telecommunications provider in the UK is seeking candidates for a customer service apprenticeship. This full-time, permanent position starts at a salary of £21,620, increasing to £25,684 upon completion of the apprenticeship. No prior experience is necessary; candidates should have a positive attitude and a desire to learn. The role involves assisting customers with technical support over the phone while completing an NVQ Level 2 in Customer Service. Join a supportive team that values inclusion and personal growth.

Benefits

Salary increase after apprenticeship

Discounts on mobile and broadband packages

Discounts on tech gadgets

Access to a private GP 24/7

Qualifications

• No prior experience required; a positive attitude and willingness to learn are essential.
• Passion for customer service and effective communication skills.

Responsibilities

• Assist customers with billing questions and technical support via phone.
• Complete a 15-month NVQ Level 2 in Customer Service.
• Receive weekly dedicated study time and coaching.

Job description

A major telecommunications provider in the UK is seeking candidates for a customer service apprenticeship. This full-time, permanent position starts at a salary of £21,620, increasing to £25,684 upon completion of the apprenticeship. No prior experience is necessary; candidates should have a positive attitude and a desire to learn. The role involves assisting customers with technical support over the phone while completing an NVQ Level 2 in Customer Service. Join a supportive team that values inclusion and personal growth.