Customer Service Advisor – Utilities (Paid Training)

United Utilities; England; On-site; GBP 19,575; Full time

Job summary

A leading utilities provider is looking for a Customer Service Advisor to join their team in Warrington. You will be the voice of the company, assisting customers through various channels. Candidates should have a customer-first mindset and excellent communication skills. The position offers a temporary contract with competitive hourly pay and full training. Enjoy an inclusive culture in a supportive environment.

Qualifications

• You love helping people and solving problems.
• You listen well and explain clearly.
• You stay calm and focused, even under pressure.

Responsibilities

• Deliver friendly, helpful service from start to finish.
• Own customer issues and follow through on promises.
• Use IT systems to log and resolve queries.
• Work with empathy, speed, and accuracy.

Skills

Customer-first mindset

Great communication

Resilience

Job description

A leading utilities provider is looking for a Customer Service Advisor to join their team in Warrington. You will be the voice of the company, assisting customers through various channels. Candidates should have a customer-first mindset and excellent communication skills. The position offers a temporary contract with competitive hourly pay and full training. Enjoy an inclusive culture in a supportive environment.