Customer Service Advisor - Order Processing

Bamford Contract Services Ltd; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable staffing agency in Rochdale is seeking a Customer Service Advisor specialized in order processing. The role involves accurately processing customer orders, updating delivery information, and handling inquiries professionally. The ideal candidate will have prior customer service experience, strong communication skills, and good IT abilities. This is a full-time temporary position, with potential for permanence after the trial period.

Benefits

Paid weekly

Opportunity for permanent role

Friendly work environment

Free onsite parking

Qualifications

• Minimum of previous customer service experience, ideally in order processing.
• Strong communication skills, both on the phone and via email.
• Good IT skills with Microsoft Word and Excel is essential.
• High level of accuracy and attention to detail is required.
• Ability to work effectively in a busy team environment.

Responsibilities

• Process and input customer orders accurately.
• Update delivery details and track order progress.
• Check stock availability and coordinate with the warehouse.
• Handle customer queries by phone and email.
• Provide order support and perform general administration tasks.

Skills

Customer service experience

Strong communication skills

IT skills (Microsoft Word and Excel)

Attention to detail

Teamwork ability

Job description

Overview

Customer Service Advisor – Order Processing

Rochdale

£12.30 per hour • Temporary to Permanent • Full-time, Monday to Friday (37.5 hours per week) • Immediate start available

Responsibilities

• Accurately process and input customer orders
• Update delivery details and track order progress
• Check stock availability and liaise with the warehouse team
• Handle customer queries by phone and email in a professional manner
• Provide product and order support to customers
• Carry out general administration and data entry tasks

Requirements

• Previous customer service experience (ideally within order processing)
• Strong communication skills – confident on the phone and via email
• Good IT skills, including Microsoft Word and Excel
• High level of accuracy and attention to detail
• Ability to work effectively as part of a team in a busy environment

What’s on Offer

• £12.30 per hour, paid weekly
• Opportunity for a permanent role after the temporary period
• Friendly and supportive working environment
• Free onsite parking

This is an excellent opportunity for a Customer Service Advisor with order processing experience who is looking for a long-term role in a stable and growing business.

Apply today to be considered for an immediate interview and start.

Job Details

• Job Title: Customer Service Advisor - Order Processing
• Company: Bamford Contract Services Ltd
• Location: Rochdale
• Posted: Sep 19th 2025
• Closes: Oct 20th 2025
• Sector: Customer Services
• Contract: Temporary
• Hours: Full Time