Customer Service Advisor (Motor Industry)

VanRath; Lisburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent car dealership in Lisburn is seeking a Service Advisor to enhance customer care standards. The role requires experience in a similar field, with excellent communication abilities to handle complaints. This permanent position offers a negotiable salary plus bonus and attractive benefits, including 33 holidays and progression opportunities. Ideal for individuals from the motor industry or those with relevant experience looking to grow in a supportive environment.

Benefits

Bonus

33 Holidays

Progression Opportunities

Qualifications

• Experience in a similar role or relatable experience is preferred.
• Must handle sensitive and confidential information.
• Excellent communication and customer service skills, especially in handling complaints.

Responsibilities

• Drive customer care standards with a diverse customer base.
• Manage the relationship between customers and the dealership.
• Deliver value-added sales solutions to customers.

Skills

Experience in a similar role

Excellent communication skills

Customer service experience

Job description

VANRATH have partnered with one of Northern Ireland's most established car dealerships. The organisation is recruiting a Service Advisor position.

This is a fantastic opportunity for any Motor Industry experienced individual or relevant experienced individual to join a longstanding company that offers many routes for progression.

Permanent role.

Place of work is Lisburn

Salary

Negotiable (Dependent on experience) + Bonus + Fantastic benefits (33 Holidays) + Progression Opportunities

Responsibilities

• Drive the standard in customer care with the diverse customer base. nd Accountabilities
• Manage the relationship between customer and dealership. Manage the service process effectively.
• Go beyond process in delivering exceptional customer service.
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of products and services.

The Ideal Candidate

• Experience in similar role or relatable experience
• Able to handle sensitive and confidential information.
• Excellent communication and customer service skills with experience handling complaints.

For further information on this vacancy, or any other Business Support roles in Northern Ireland, please apply via the link below or contact Jack Groves in the strictest confidence.