Customer Service Advisor — Hybrid Work & Benefits

Clanmil Housing Association; Belfast City District; Presencial; GBP 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

33 days' annual leave

Birthday leave

a generous occupational pension

health plan

flexible or hybrid working for many rô

Descripción de la vacante

Clanmil Housing Association, based in Belfast, is seeking a Customer Service Advisor to join our Service Centre Team. You will handle a high volume of customer queries across multiple channels, delivering outstanding service and encouraging use of digital channels where possible.

We value organised, resilient and approachable individuals who can build trusted relationships in a fast-paced environment. One year of frontline customer service experience is preferred, with a supportive, flexible

Formación

• One year of frontline customer service experience.

Responsabilidades

• Handle a high volume of customer queries across multiple channels.
• Provide outstanding service to current and potential customers.

Conocimientos

Customer service

Call centre

Communication

Descripción del empleo

Clanmil Housing Association, based in Belfast, is seeking a Customer Service Advisor to join our Service Centre Team. You will handle a high volume of customer queries across multiple channels, delivering outstanding service and encouraging use of digital channels where possible.

We value organised, resilient and approachable individuals who can build trusted relationships in a fast-paced environment. One year of frontline customer service experience is preferred, with a supportive, flexible