Customer Service Advisor — Flexible Hours, Career Growth

Yorkshire Building Society; Pontefract; A distancia; GBP 20.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday

Bonus

Pension

Healthcare

My Benefits

Descripción de la vacante

Yorkshire Building Society in Pontefract is seeking a Customer Service Advisor to help members with accounts and guide them to the right products and services. You’ll build relationships, communicate across in-branch, phone, and online channels, and focus on what’s best for members without sales pressure.

Our Pontefract branch emphasizes flexibility and development through training plans and inclusive, welcoming service. A supportive team environment helps you grow in your career with us.

Formación

• You don’t need a background in financial services or years of customer service experience. What matters most is your mindset and values.
• We’re looking for someone who is motivated to go the extra mile for colleagues and members, contributes to shared goals.
• We value diversity and understand the importance of different perspectives, experiences, and skills.

Responsabilidades

• Build meaningful relationships with our members and help them find the right products and services to support their goals.
• Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
• Focus on doing what’s right for our members without the pressure of sales targets.

Descripción del empleo

Yorkshire Building Society in Pontefract is seeking a Customer Service Advisor to help members with accounts and guide them to the right products and services. You’ll build relationships, communicate across in-branch, phone, and online channels, and focus on what’s best for members without sales pressure.

Our Pontefract branch emphasizes flexibility and development through training plans and inclusive, welcoming service. A supportive team environment helps you grow in your career with us.