Customer Service Advisor

Adecco; Stratford-upon-Avon; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading recruitment agency in Stratford-upon-Avon is seeking a Customer Sales Advisor to deliver outstanding customer service. The role involves managing service issues, analyzing customer data, and guiding team members. Ideal candidates should have proven customer service experience and strong leadership skills. This position offers career growth opportunities and a supportive work environment. Apply today to embark on a rewarding journey in customer experience.

Benefits

Career growth opportunities

Dynamic work environment

Qualifications

• Background in customer service that showcases ability to connect with customers.
• Capability to motivate and manage diverse teams, both internal and external.
• Comfort with customer service software and tools.

Responsibilities

• Tackle incoming service challenges to uphold high service delivery standards.
• Address customer inquiries, complaints, and feedback positively.
• Review trends and data to enhance service offerings.
• Guide and assist fellow team members.

Skills

Customer service

Leadership

Technical proficiency

Tools

Excel

Job description

Overview

Join Our Team as a Customer Sales Advisor! Location: Stratford-upon-Avon. Contract Type: Permanent.

Do you have a passion for delivering outstanding customer service? If so, we invite you to join our vibrant team in Stratford-upon-Avon as a Customer Sales Advisor. Your role will be pivotal in ensuring our customers receive exceptional support, all while helping us move towards a more sustainable future.

What You'll Do

• Efficiently Manage Service Issues: Tackle incoming service challenges head-on to uphold our high standards of service delivery.
• Effective Communication: Address customer inquiries, complaints, and feedback with a positive and engaging approach.
• Analyse Customer Data: Review trends and data to pinpoint areas for improvement and enhance our service offerings.
• Team Collaboration: Foster a supportive environment by guiding and assisting fellow team members.

Who You Are

We''re looking for enthusiastic individuals who are committed to providing exceptional customer support. The ideal candidate will possess:

• Proven Experience: A background in customer service that showcases your ability to connect with customers.
• Strong Leadership Skills: The capability to motivate and manage diverse teams, both internal and external.
• Technical Proficiency: Comfort with customer service software and tools, including Excel, to streamline processes.

Why Join Us

• Convenient Location: Our office is just a 14-minute walk from Stratford-upon-Avon Parkway train station, making your daily commute a breeze!
• Dynamic Work Environment: Be part of a lively team that values collaboration and innovation.
• Career Growth Opportunities: We believe in investing in our employees. You''ll have access to training and development programmes to help you advance your career.

How to Apply

Don''t miss out on this fantastic opportunity! Click the apply button and submit your application today. Let''s work together to create a memorable customer experience while contributing to a more sustainable future.

Join us in making a difference! Your journey starts here.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website