Customer Service Advisor

Netbox Recruitment Limited; Staplehurst; On-site; GBP 24,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor within a Sales department in Staplehurst. The role involves managing existing customer orders and promoting products, with opportunities for uncapped commission. Ideal candidates will have experience in customer service or sales, strong communication skills, and a desire to develop in a supportive environment. Immediate start and interview opportunities available.

Benefits

Uncapped commission

Competitive salary

Warm client base

Qualifications

• Experience in customer service or sales roles preferred.
• Strong verbal communication skills.
• Ability to work well with existing clients and seek new opportunities.

Responsibilities

• Manage customer orders via phone.
• Book meetings for the sales team.
• Research potential clients.
• Promote additional products to customers.
• Analyze sales data for opportunities.
• Follow up post-marketing campaigns.

Skills

Customer communication

Sales skills

Relationship building

Order processing

Job description

Customer service within sales department - Account management

£24-27,000 + Commission

Maidstone

Monday - Friday

Job Overview

Are you experienced with working with customers and taking/making orders? This role as a Customer service Advisor within a Sales department will utilise your skills and allow you to grow and develop with a warm existing client base. Do you enjoy being on the phone speaking to customers? Do you like the idea of uncapped commission whilst still taking home a competitive, guaranteed basic? Netbox Recruitment are currently working with a highly successful company based in the mid Kent area to recruit a Customer service based sales advisor / Sales Support on a permanent basis. This role would suit someone with some previous experience but who is keen to continue developing and learning. This is a Customer service sales position.

Key Responsibilities

• Call existing customers and take orders
• Book meetings between potential clients and the sales team
• Research and find new businesses who could benefit
• Promote extra products or services to new and existing customers
• Look at customer sales history to spot opportunities
• Follow up with people after marketing or sales campaigns

There is a competitive basic and uncapped commission.

Start Date

This is a new position so an immediate start is available; however candidates who need to work a notice should still apply.

Interviews

Interviews available immediately!

Equal Opportunity

Netbox Recruitment are an equal opportunities employer acting as a recruitment agency for the attraction and selection of talented individuals for this position.

How to Apply

All applications considered. Apply or call Sarah Gilbertson on 01634 668 186 Option 2.