Customer Service Advisor

TSR Recruitment Limited; Skelmersdale; On-site; GBP 28,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor for a temporary position in Skelmersdale. The role involves managing customer communications, updating CRM systems, and administration tasks. Successful candidates will have at least 2 years of experience in customer service, excellent IT skills, and attention to detail. This is a chance to gain further work opportunities within the business.

Benefits

Competitive hourly rate

37-hour working week

Potential for additional work

Qualifications

• Minimum 2 years of admin or customer service experience required.
• Excellent capability with Microsoft Excel.
• Confident in both email and phone communication.

Responsibilities

• Manage incoming calls regarding energy efficiency work.
• Update the internal CRM with customer applications.
• General office administration and support.

Skills

Admin experience

Customer service experience

Excellent IT skills

Attention to detail

Confident communication

Tools

Microsoft Excel

Job description

Overview

Customer Service Advisor (Construction) – Skelmersdale. Immediate start. £27,500 (£14.30 per hour). Temporary position for 1 month with potential for additional work within the team / business.

Benefits

• £14.30 per hour
• 37 hour working week Monday to Friday (8.30am - 5pm)
• 1 month's work with opportunities for additional work within the business

Responsibilities

• Manage incoming calls and email regarding energy efficiency work, liaising with internal staff and updating customers on their application and arranging work to be completed.
• Answer telephone and email enquiries
• Update the internal CRM with customer applications / documentation
• Deal with general administration / paperwork for grants
• Book appointments with customers for surveys to be completed
• General office admin and support the administration / customer service team

What we're looking for

• 2 years admin / customer service experience
• Excellent IT skills including Microsoft Excel
• Good attention to detail with a confident manner to call / email customers

About the Company

Temporary position for 1 month with future work. Long established business who invest and value in their staff.

How to apply

If you believe you have the skills and experience for this position, please submit your CV today for confidential consideration.

Due to the high volume of applications, only shortlisted candidates will be contacted. If you haven't heard from us within 7 days, unfortunately your application has not been successful on this occasion.

TS Recruitment is an Equal Opportunities employer. All applications will be handled in strict confidence.

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