Customer Service Advisor

Connect Appointments; Grangemouth; On-site; GBP 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor based in Grangemouth. This full-time role involves acting as a point of contact for customers, maintaining accurate records, conducting outbound sales calls, and handling general administrative duties. Candidates should have strong communication skills and previous experience in a similar environment. The position offers a salary of £26,500 per annum and a Monday to Friday schedule.

Responsibilities

• Act as a point of contact for customers, clients, or suppliers.
• Maintain accurate records and filing systems.
• Conduct outbound sales calls to lapsed clients.
• Chase for outstanding billing information.
• Respond to questions and requests for information.
• Process documents and ensure timely submissions.
• Perform other general administrative duties.

Skills

Great communication skills

Previous experience in a similar environment

General administration

Experience with Microsoft packages

Ability to follow verbal and written instructions

Job description

Overview

Connect Appointments are recruiting a Customer Service Advisor to join our Grangemouth-based client.

What's on offer?

• Full-time permanent position
• Monday to Friday, 8:30am to 5pm
• Salary of £26,500 per annum

Responsibilities

• Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person
• Maintaining accurate records and filing systems
• Conducting outbound sales calls to lapsed clients
• Chasing for outstanding billing information
• Responding to questions and requests for information
• Processing documents and ensuring timely submissions
• Other general administrative duties

Qualifications

• Great communication skills
• Previous experience in a similar environment
• The ability to carry out general administration
• Previous experience working with Microsoft packages
• The ability to follow both verbal and written instructions

Interested?

Get Connected and apply now by submitting your CV, or call our team on (phone number removed).

CAGRA