Customer Service Advisor

OPRA GROUP; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading financial services firm in Belfast is looking for motivated individuals to join their team as Customer Service Advisors. You will be the first point of contact for clients and financial professionals, delivering excellent service on inbound calls. Full training is provided, making it suitable for both new and experienced candidates. This is a fantastic opportunity for career growth in a supportive environment.

Qualifications

• No prior experience needed as full training is provided.

Responsibilities

• Handle inbound calls and provide high-quality service to clients and financial professionals.

Skills

Excellent telephone manner

Confident call-handling skills

Strong PC and keyboard abilities

Time management

Commitment to excellent service

Job description

Location: Belfast

Salary: £12.70 per hour | 40 Hours Per Week

Job Type: Full-time

Overview

Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor.

About the Role

As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs), investors, and other financial institutions. You\'ll be joining a welcoming, development-focused environment with the opportunity to gain valuable experience in the financial services industry.

Responsibilities

Note: The role primarily involves handling inbound calls and providing high-quality service to clients and associated financial professionals.

What You\'ll Need

• Excellent telephone manner and confident call-handling skills
• Strong PC and keyboard abilities
• Ability to manage time effectively and stay organised
• A genuine commitment to delivering excellent service
• No prior experience needed as full training is provided

Why Join Us?

This role is ideal for anyone who wants to build a career in a supportive environment. As a Customer Service Advisor, you\'ll benefit from full training, ongoing learning, and clear opportunities to develop. Whether you\'re starting your career or looking for a new challenge, this is the perfect place to grow.

If you\'re ready to bring your skills and enthusiasm to this fantastic opportunity, apply now to become the next Customer Service Advisor