Customer Service Advisor

Personnel Selection; Andover; On-site; GBP 20,000 - 25,000; Full time

Job summary

A recruitment agency in the United Kingdom is seeking temporary Customer Service Advisors to work until March 2026. The role requires a commitment of 40 hours a week with flexible working hours. Ideal candidates will be resilient, confident, and empathetic, with a strong customer service background. Responsibilities include managing incoming calls, updating the CRM, and handling queries. Opportunities for immediate start are available.

Qualifications

• Strong background in customer service required.
• Ability to handle calls and communicate effectively.
• Familiarity with CRM systems is advantageous.

Responsibilities

• Manage incoming calls and gather information for CRM.
• Handle queries on existing cases.
• Communicate with external contacts for updates.

Skills

Resilient

Confident

Empathetic

Organised

Effective communication under pressure

Job description

Personnel Selection are working with this fantastic company, based on Walworth Industrial Estate in Andover, who are recruiting for 6 temporary Customer Service Advisors to join them ASAP and commit until end of March 2026.

This role would suit a resilient, confident, empathetic and organised individual who is used to working in a fast paced environment.

You will be taking incoming calls and taking information from the caller to be added to the CRM, as well as handling queries on existing cases and communicating with external contacts to gain updates.

The role requires a 40 hour week and you can elect work from the following hours:

• 8 - 4:30
• 8:30 - 5
• 9 - 5:30
• 9:30 - 6

If you are available immediately, have a strong background in customer service and can communicate effectively when under pressure, please do send your CV for immediate review.