Customer Service Adviser

Essential Employment; Sutton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable employment agency is seeking a Customer Service Adviser in Sutton to deal with various resident enquiries for local authority services. The successful candidate will manage complex calls and emails professionally. Excellent verbal and digital communication skills are essential. This is a temporary role offering £17.03 per hour.

Qualifications

• Experience dealing with resident enquiries for local authority services.
• Ability to manage complex calls and emails.
• Professional demeanor in communication.

Responsibilities

• Handle a variety of enquiries regarding local authority services.
• Manage complex calls and emails promptly and professionally.

Skills

Excellent verbal communication

Digital communication skills

Job description

Customer Service Adviser needed in Sutton

The rate is £17.03ph PAYE

This is a temporary role

The reference number is : RQ1550361

The successful candidate will be dealing with a variety of resident enquiries for services offered by the local authority eg Waste Services, Homeless and Highways.

They will be managing complex calls and emails in a professional and timely manner and should have excellent verbal and Digital communication skills.