Customer Service Administrator — Temp to Perm Path (Aylesford)

Office Angels; Aylesford; On-site; GBP 27,000 - 29,000; Full time

Job summary

A leading employment agency is seeking a Customer Service Administrator to join their team in Aylesford. This temporary position offers the potential for a permanent role, focusing on customer satisfaction and administrative duties. The ideal candidate will have proven experience in customer service, strong communication skills, and a proactive approach to problem-solving. Benefits include weekly pay and access to various perks.

Benefits

Weekly Pay

Up to 28 days annual leave

Access to free eyecare vouchers

Temp of the Month awards

Discount schemes

Access to Well-being platforms

Qualifications

• Proven experience in Customer Service/Administration or a similar role.
• Strong interpersonal skills necessary to satisfy customer needs.
• Ability to thrive in a collaborative team environment.

Responsibilities

• Triage jobs and manage escalations.
• Prepare and submit quotes; coordinate amendments.
• Ensure compliance with RAMS and report weekly KPIs.

Skills

Excellent communication skills

Customer satisfaction focus

Proactive problem-solving

Team player

Job description

A leading employment agency is seeking a Customer Service Administrator to join their team in Aylesford. This temporary position offers the potential for a permanent role, focusing on customer satisfaction and administrative duties. The ideal candidate will have proven experience in customer service, strong communication skills, and a proactive approach to problem-solving. Benefits include weekly pay and access to various perks.