Customer Service Administrator

Brook Street; Tunbridge Wells; On-site; GBP 25,000 - 27,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Representative in Tunbridge Wells. The role involves answering calls, data entry, and customer assistance in a buzzing office environment. Strong communication and interpersonal skills are essential. Salary ranges from £25,000 to £27,000 per annum, with benefits including training and holidays.

Benefits

Free parking

On-going training and support

20 days + 8 bank holidays, rising to 25 days + 8 bank holidays

Qualifications

• Strong verbal and written communication skills required.
• Ability to build rapport with clients/customers.
• High level of attention to detail and accuracy.

Responsibilities

• Answering incoming calls for the department.
• Completing data entry into relevant systems.
• Assisting customers with their enquiries.
• Providing holiday cover by carrying out admin tasks for other departments.

Skills

Strong verbal communication

Strong written communication

Interpersonal skills

Attention to detail

Job description

Overview

Salary: £25,000 - £27,000 per annum
Hours: 8am-5pm/ 9am-5.30pm/ 10.30am-7pm Monday-Friday (2 late on average per week) plus 1 in 4 Saturdays
Benefits: Free parking, on-going training (professional qualifications included) and support, 20 days + 8 bank holidays rising to 25 days + 8 bank holidays through length of service
Location: Rural Tunbridge Wells, you must be a driver due to the location

Are you looking for a career? Do you have Customer Service experience? Are you looking to work within a vibrant, buzzing and progressive office?

Responsibilities

• Answering incoming calls for the department
• Completing data entry into the relevant systems
• Assisting customers with their enquiries
• Providing holiday cover by carrying out admin tasks for other departments

Requirements/Skills

You will have strong verbal and written communication skills, have strong interpersonal skills and be able to build rapport with clients/customers and a high level of attention to detail and accuracy.

How to Apply

If you would like to apply for a role then please send your CV across today.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.